
Receipts
Apps and content purchased on the App Store are sold by Apple. Apple will automatically charge your credit card method on file, and email a receipt. In some cases, Apple will wait a few days before charging your credit card and sending a receipt.
You may view your App Store purchase history and send yourself a receipt by visiting the App Store app on your iOS device. This Apple support article explains how to retrieve your purchase history.
Apple does not share customer information with third parties, and therefore we cannot provide you with receipts for purchases you may have made on the App Store.
Purchases Made on our Web Store
If your purchase was made on our web store, a receipt is emailed immediately after your credit card is charged. If you do not receive the receipt, please check your spam or junk mail folders.
If you need a copy of a receipt for a purchase made on our web store, please contact Sales Support, and provide the following information:
- Name
- E-mail address associated with your account
- Product purchased
- Date of purchase
We can only provide receipts for purchases made on our web store. If your purchase was made on the App Store, please see the instructions above to obtain a receipt from Apple.
For assistance with a purchase, please contact us.
Identifying Purchases
Purchases made on the App Store will appear on your credit card statement with the prefix, Apple.com or iTunes. Purchases made on our website will appear on your credit card statement with the prefix, FlightReady.
You can also view a list of purchases for your FlightReady account by logging into any of our apps, and tapping Account. The purchases list will include all purchases made on the App Store and on our web store.